"The hotel is nice in and of its self. However, Kailani at the front desk, is extremely helpful and very sweet. There was a hiccup with our booking - she helped work through everything and most importantly did the right thing, providing excellent customer service. I would recommend Kailani (and Avid) again without a doubt given the level of accommodation and customer service provided."
avid hotel Billings West by IHG
- Prime Billings Location
- LGBTQ+ Friendly
- 4.5 Rating from 141 Reviews
- Clean, Modern Rooms
- Near ZooMontana & Museums
" Designed for sightseeing and recreation, this 3-star property offers comfortable, immaculate rooms with walk-in showers, a pet-friendly atmosphere, and easy access to local attractions including ZooMontana and the Yellowstone Art Museum.
Who this hotel is for
Best For
- Sightseers and recreation enthusiasts
- Pet owners seeking welcoming accommodations
- Travelers valuing modern, clean facilities
- Guests looking for friendly, helpful service
Less Ideal For
- Guests requiring spacious rooms
- Visitors expecting a warm swimming pool
- Travelers needing extensive luxury amenities
avid hotel Billings West by IHG
Located conveniently for sightseeing, recreation, and ease of travel, this 3-star hotel offers a clean, modern stay in Billings. The property is recognized for its well-maintained rooms, comfortable beds, and pet-friendly atmosphere, making it appealing to a variety of guests. Guests often highlight the efficient check-in process and friendly, attentive staff.
The hotel provides amenities focused on practicality and comfort, including a walk-in shower, a crystal-clear pool, and a hot tub. While the pool temperature may feel slightly cooler than expected, the overall recreational facilities contribute positively to the stay. The 24-hour free coffee service and a solid breakfast selection, though modest, support a pleasant start to the day.
Nearby attractions include ZooMontana, a spacious zoo with diverse wildlife habitats; the Yellowstone Art Museum, which showcases regional art; and the Moss Mansion Museum, where guided tours explore a historic, architecturally significant home. These destinations enrich the visitor experience for those eager to explore local culture and nature.
What's at the hotel
Standard hotel amenities — items in gold are available at this hotel; faded entries with strikethrough are not offered.
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Real reviews from guests
"Came up from Wyoming for medical , leisure and personal business. Glad we stayed at the Avid because we got good rest on that comfortable bed! Rooms were immaculate. We enjoyed the crystal clear pool and hot tub. The pool was a bit too chilly IMO for today's standards. Most hotels are doing 83 degrees. Theirs is probably about 75-80. Staff was friendly, helpful and took care of us fast when we had a request for an extra pillow and..."
"Second time staying here. 1st time, we brought our dog. Treat bag, nice little pet area outside. Very pet-friendly. Easy, efficient check-in. Rooms are small, but very very clean and clever areas to hang and store your clothing. Bed is very comfortable and the sheets are so soft. I used the hot tub this trip and it was very clean and HOT, which I loved! Breakfast has good variety. Friendly staff. Great value for the money!!"
"Traveling through Montana and stayed two nights at this Avid location in Billings. Found the hotel to be very clean and modern, and the breakfast is very good. The staff was very helpful and accommodating, even when our needs changed and we needed to stay an extra night. Highly recommended."
"I don't normally leave reviews, but this hotel is a hidden gem! It was easily one of the cleanest hotels with one of the friendliest staffs we've ever stayed at. The Continental breakfast offered variety, and the cost was within budget. Easy location to everything around, and The Reef next door."
"Fairly new, very clean and beautiful facility. Soft beds. Great selection of items in their mini-mart. Nice breakfast with a good selection of eggs, sausage and cubed potatoes; as well as usual fare of cereals, yogurt and fruits. Very good coffee. Great staff - Kalani, Jacob and Kristi were very professional and friendly! Only negative - tight parking. Spaces need to be wider and it would be helpful if staff asked guests to ensure they're parked evenly between the lines..."
"Clean, new, very well-priced. Good service, quiet, great beds and pillows, walk-in shower. Safe, great location. Save your money and stay here. I was on my way before breakfast, but the dining room is spacious, attractive, and clean. I imagine breakfast is good."
"First time staying in a Avid hotel, I enjoyed it! Front desk staff were super friendly! The rooms were clean, free breakfast (no waffles or pancakes though), and pet friendly. They gave my dog some treats and poop bags, made me and my dog feel welcomed!"
Location & Nearby
Address
3350 Ember Ln, Billings, MT 59102, United States
Nearby attractions
- Spring Creek Lane and Broso Park Drive 5 min walk
- Gabel Road and Hesper Road 11 min walk
- Pierce Parkway at Underriner Motors 8 min walk
- Billings-Logan International Airport 20 min Car · 1 hr 3 Transit
Situated near key attractions like ZooMontana and the Yellowstone Art Museum, this area offers a blend of sightseeing, recreation, and airport convenience, ideal for travelers seeking nature and easy access to Billings-Logan International Airport.
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Essential info
- Phone +1 406-506-0844
- Full address 3350 Ember Ln, Billings, MT 59102, United States
- Timezone Africa/Cairo
- Check-in / Check-out Updating...
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